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The Orchard Practice
Patient Participation Group
We are always looking for ways to improve the service we offer and how you perceive our practice and staff.
If you would like to help us with this, please speak to reception about being added to our patient participation mailing list.
Every now and again we will ask you to complete a short survey, either on specific aspects of our services or the practice in general.
Our aim is to get a wide range of patients involved so we have a representative sample of our patient population. We appreciate all kinds of feedback and do our best to be responsive to this.
Friends and Family
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.